Importance of customer satisfaction and tips to deliver great customer service

It goes without saying that customer satisfaction plays an important role in the success of your business. The positive influence that customer satisfaction has on brand and product loyalty is often taken for granted and is underrated. Not only is it the leading indicator of measuring customer loyalty, but it also helps to identify unhappy … Continue reading "Importance of customer satisfaction and tips to deliver great customer service"

Future of Chemical Development lies in global ventures

The use of chemicals has dominated humankind for long. Today, production trends that cater to environmental safety are being developed via global ventures. The current trends in a chemical development around the world are geared towards safer and affordable chemical formulations. Hence chemical manufacturers need to have strong facilities for research and chemical development of … Continue reading "Future of Chemical Development lies in global ventures"